Clipper, Vol. 14, No. 7, July 1958

              YOU HAVE A FUTURE IN YOUR HANDS
President Trippe Stresses Role Of Individual Employee When Company Introduces Jet Airliners
CLIPPER Cops Second Prize In National Contest
Word was received last month that the Pacific-Alaska Divison CLIPPER had been awarded second prize in a nation-wide competition among company publications.
Sponsored by the International Council of Industrial Editors, the contest drew entries in four general classifications — magazines, newspapers, news - magazine combinations and special format (miniature publications, news or sales letters, etc.).
The CLIPPER was entered in the “newspapers published for employees in more than one community” category.
A total of 916 publications were entered in the contest. A First Award, Award of Excellence (won by the CLIPPER) and a Certificate of Merit were awarded in each category.
Judging was done by evaluating three consecutive issues submitted by the editors of the publications.
SHAH ARRIVES
The Shah of Iran smiled at Purser Ellen Forseth as he stepped from his Clipper at San Francisco. Later that evening she was invited to join his party for dinner and dancing at a San Francisco night club.
As Pan American stands on the threshold of an exciting but challenging period in its history, the future of the company rests to a large degree in the hands of each employee, President Trippe told the PAA Management Club of New York.
Addressing 400 members of the club on its 10th aninversary, he declared, “Pan Am is us, all of us. As the company moves ahead, we as individuals move ahead. If the company has a hard time, we are hurt to some degree.
He urged each employee to make it his responsibility to find out about the problems confronting the company and added, “We should never lose an opportunity to put a little oar in to sell the wares of our company.”
President Trippe said, “I know of no period more important to Pan American’s future than the next 12 months when Pan Am will introduce the Jet Age to American aviation. We will have the opportunity to revolutionize air transportation, but it will be a difficult period during which we will face new problems and new economic barriers.”
But, there is also the strong possibility of “much greater rewards” resulting from the efforts of each individual in the company during this transition period, “for if we introduce the jet properly,” he said, “we will be so far in front that the competition will have a hard time even seeing our heels.”
He emphasized that every employee is also important to the company as a recognized representative of Pan Am in his community and urged that “we do a little better public service job.”
President Trippe cited the tremendous growth of the company in its relatively short existence. As an example, he pointed to the j fact that overseas traffic is upj almost 500 per cent over the peak pre-war year.
“The greatest obstacle to further expansion is the fact that hotel space in foreign countries has not kept pace with the upsurge in travel,” he pointed out. As an example, he cited the fact that there are less hotel rooms in Western Europe today than there were before World War II.
He then related how Pan Am, at the request of the late Franklin Delano Roosevelt, somewhat reluctantly entered the hotel business with the formation of its subsidiary, Intercontinental Hotels Corporation, which has since been strengthening “the most important tool” — foreign travel—we have in the economic war against world Communism.
For the years to come, there are “plans for a much larger chain” of hotels under the aus-(Continued on page 2)
CAGEY CUSTOMERS
Dan Cathcart of San Francisco Cargo sets up the drinks for a couple of Honolulu-bound passengers. The two dogs—a 140-pound Newfoundland and an 8-pound miniature poodle — were being shipped from Connecticut to Hawaii in the same cage, and instructions were specific that they be kept together at all times.
As A Flying Hosl You Can Help Us Provide'The Most'
Employees traveling on company aircraft on either business or pleasure have an excellent opportunity to be an airline salesman.
Depending upon what they do, they can “sell” the services of Pan Am or those of one of its competitors.
Employees should not monopolize the time of the flight service personnel to the extent that the cabin crew is prevented from being available to render service to our customers. They should not occupy a seat in the lounge for a long period of time.
And supervising the stewardess’ preparation of dinner is another “extra” that should be reserved for our revenue passengers.
All this does not mean that employees should crawl under their seats and not budge until the plane lands. Far from it. It is hoped that they enjoy their trip and every aspect of Pan Am’s service.
Just make sure this enjoyment does not detract from the pleasure of Pan Am’s customers.
Visitors to the Pan Am exhibit at the Brussels Fair have averaged 2,200 daily.
Meals Being Flown 800 Miles To Garbage Can
On almost every Polar route flight there are several “no - shows” among employees who have requested space for a West Coast co-terminal hop.
Meals are provided for all employees on these trips, and when employees fail to show or cancel their reservations the food is wasted.
If you make plans to fly on any co-terminal flight and then change your mind, please let the airport traffic counter know.