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MARCH 1991
In-Flight Service
P-iBfìARY
HLV OPERATIQIjA^pULLETIN
_________ PftN world ___
Issue 2
Duty Free sales excel in 1990
Pan Am revenue for In-Flight Duty Free Shop sales exceeded $3 million dollars in 1990. Thank you for a job well done to all Flight Service teams who continually provide superb Duty Free service and offer constructive feedback and suggestions for improvements.
Crews deserving special recognition for December 1990 overall System and Base high sales:
OVERALL TOP SELLERS—$4128 SALES
Flight 98 MIA/LHR, 12/1
Linette Hillman..................LHR
Joan Foulks......................LHR
Daniele Peyre....................LHR
Silvia Nagin ....................MIA
Purser Yvonne Hurson..........LHR
Purser Gwen Wasmer............LHR
Lynne Jorgensen...............MIA
Shanda Neumeler...............LHR
Holly Black...................MIA
Stephen Tolle.................LHR
Margret Ives................MIA
Monika Averdam..............LHR
Margie Mears................MIA
LOS ANGELES
#120 LAX/LHR, 12/14
$2847 Sales
Margret Nabielek Adriana Vanstraalen Gaby Sprafke Judith Kearns Kathleen Kearns Scott Douglas Anger Fulleton Michele Griffin Jeri Minasy Kari Sorstrand Raila Lehtonen Janet Kear Sandra Tschida
MIAMI
#454 EZE/MIA, 12/21
$3595 Sales
Wendy Bott-Paling Brenda Salvati Bobbie Raughman Thelma Tarleton Amanda Codner Wendy Burnett-Camel Mary Bynum Anthony Forrest Kathryn Kuzmick Karen Lynch Kristy Sabella Kelly Miller
NEW YORK #111 FCO/JFK, 12/23 $2327 Sales
Pamela DeBisschop Gillian Drezen Ulli Stachl Susan Aiken Carol Nowellsteele Jill Aragonesi Maureen Küpper Alina Bracciale Arone Evens Dana Dorri Cheri Perkins Theresa Lessenich
LONDON #122 SEA/LHR, 12/22 $2336 Sales
Elaine Zaigue Dennis Dunbar Kris Reading Joan Moyer Linda King Robin Davis Ric Johansson Kathy Suhovich Monica Metzcus Marta Macallister Susanne Nilsson Gina Academia
WASHINGTON #141 CDG/IAD, 12/07 $2102 Sales
Lisa Aulsebrook Sandra Bridges Lise Neglen Michael Troy Susan Loucks Helen MacMillan Robert Warmath
Look Inside
Safety and Security ..........2
TITA..........................2
Flight Service Procedures.....3
Duty Free.....................4
In-Flight Provisioning........4
Cabin Appearance...............4
Marketing and Corporate News... 5
Airline Performance ...........5
Employee Benefits..............5
People News...................5
FLIGHT SERVICE HANDBOOK REVISION UPDATE
FSHB Revision 96 is the most current revision.
Object Description
Description
| Title | Page 1 |
| Object ID | asm0341004934 |
| Digital ID | asm03410049340001001 |
| Full Text | MARCH 1991 In-Flight Service P-iBfìARY HLV OPERATIQIjA^pULLETIN _________ PftN world ___ Issue 2 Duty Free sales excel in 1990 Pan Am revenue for In-Flight Duty Free Shop sales exceeded $3 million dollars in 1990. Thank you for a job well done to all Flight Service teams who continually provide superb Duty Free service and offer constructive feedback and suggestions for improvements. Crews deserving special recognition for December 1990 overall System and Base high sales: OVERALL TOP SELLERS—$4128 SALES Flight 98 MIA/LHR, 12/1 Linette Hillman..................LHR Joan Foulks......................LHR Daniele Peyre....................LHR Silvia Nagin ....................MIA Purser Yvonne Hurson..........LHR Purser Gwen Wasmer............LHR Lynne Jorgensen...............MIA Shanda Neumeler...............LHR Holly Black...................MIA Stephen Tolle.................LHR Margret Ives................MIA Monika Averdam..............LHR Margie Mears................MIA LOS ANGELES #120 LAX/LHR, 12/14 $2847 Sales Margret Nabielek Adriana Vanstraalen Gaby Sprafke Judith Kearns Kathleen Kearns Scott Douglas Anger Fulleton Michele Griffin Jeri Minasy Kari Sorstrand Raila Lehtonen Janet Kear Sandra Tschida MIAMI #454 EZE/MIA, 12/21 $3595 Sales Wendy Bott-Paling Brenda Salvati Bobbie Raughman Thelma Tarleton Amanda Codner Wendy Burnett-Camel Mary Bynum Anthony Forrest Kathryn Kuzmick Karen Lynch Kristy Sabella Kelly Miller NEW YORK #111 FCO/JFK, 12/23 $2327 Sales Pamela DeBisschop Gillian Drezen Ulli Stachl Susan Aiken Carol Nowellsteele Jill Aragonesi Maureen Küpper Alina Bracciale Arone Evens Dana Dorri Cheri Perkins Theresa Lessenich LONDON #122 SEA/LHR, 12/22 $2336 Sales Elaine Zaigue Dennis Dunbar Kris Reading Joan Moyer Linda King Robin Davis Ric Johansson Kathy Suhovich Monica Metzcus Marta Macallister Susanne Nilsson Gina Academia WASHINGTON #141 CDG/IAD, 12/07 $2102 Sales Lisa Aulsebrook Sandra Bridges Lise Neglen Michael Troy Susan Loucks Helen MacMillan Robert Warmath Look Inside Safety and Security ..........2 TITA..........................2 Flight Service Procedures.....3 Duty Free.....................4 In-Flight Provisioning........4 Cabin Appearance...............4 Marketing and Corporate News... 5 Airline Performance ...........5 Employee Benefits..............5 People News...................5 FLIGHT SERVICE HANDBOOK REVISION UPDATE FSHB Revision 96 is the most current revision. |
| Archive | asm03410049340001001.tif |
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