Clipper, Vol. 11, No. 2, February 1954

              78 STATIONS SPLIT $90,738 IN DALPO-SASPO PRIZES
Sales personnel at 18 LAD-stations will share in $90,138 worth of merchandise awards as a result of exceeding their station quotas in the six-months DALPO-SASPO contest which ended January 1.
Sales during the contest period totaled $15,681,244, exceeding the overall, division-wide quota by $1,546,844, or 110.9 per cent.
San Juan topped all 31 competing stations from a dollar standpoint, nosing out Buenos Aires for first place by a slim $1,000. Caracas was a close third in the dollar derby.
Percentagewise Buenos Aires
headed the list with a whopping 165.6 per cent of quota. Belize, British Honduras, was second in this respect with a 157.3 record,, and Maiquetia, Venezuela, third with 128.6.
Other stations at which merchandise awards will be distributed are Barcelona (122.4 per cent), Caracas (118.2), Montego Bay (117.1), St. Thomas
(133.7)	, Montevideo (112.6), St. Croix (113.1), San Juan (112.8), Tegucigalpa (110.3), Managua (110.0), Georgetown (105.9), Kingston (103.0), San Jose
(102.8)	, Maracaibo (102.4), Guatemala (101.7) and Colon, Panama (101.4).
"The results of the Dalpo-Saspo contest were indeed gratifying,” said Mario J. Martinez, LAD Traffic and Sales Manager. "The sales offices in producing 110.9 per cent of quota, gave evidence of the aggressive work being done by our organization in the field. There were only four stations under 90 per cent of quota and at these points economic problems arose which could not be forecast.
"We cannot be complacent, however, for our 1954 sales quota is even above that of last year and this means that each of us must re-examine the fundamentals of sales and serv-
ice. With the new "Fiesta Fares” in the western sector, new equipment and improved schedules on the east coast and in the Caribbean area, and with a sound training program under way, we have every reason to believe that 1954 will prove to be a record year for LAD.”
Among the 13 stations failing to exceed their quotas, four — Panama, Salvador, Nassau and Fort de France —achieved better than 95 per cent of quota. Panama fell only .9 per cent short of crashing the prize list with a record of 99.1.
Five of the nine remaining
stations achieved bet\w?£$ and 95 per cent of quota; t; between 80 and 90 per cent, and only tv/o were under 80 per cent.
Non-sales employes at the following stations are eligible to share in the merchandise awards in accordance with sales made by them in the Tip/Top Contest during the last quarter of the year; Antigua, Barcelona, Belize, Buenos Aires, Caracas, Guatemala, Maiquetia, Managua, Paramaribo, St. Croix and Tegucigalpa. Each pf these stations exceeded i SASPO quota during ^ t
quarter.
LAD Wins Travel Promotion Trophy
See Page 2
Pa/v Am erfcan World Alrmvs LATIN AMERICAN DIVISION
Photos of PAA's* Sales Office in
See Page 6
VOL. 1 1 — NO. 2
FEBRUARY 1954
540217
PAA Lands 'Missiles9 Contract
NEW DIVISION FORMED TO HANDLE USAF JOB
LAD'S Richard S. Mitchell Manager of New Operation
An entirely new division of Pan American World Airways — the Guided Missiles Range Division (GMRD) — has been established in preparation for the eventual full-scale operation by PA A of the down-range activities of the Air Force Missile Test Center with headquarters at Patrick Air Force Base in Florida.
Already holding a preliminary
KEY OFFICIALS in PAA’s new Guided Missiles Range Division, formerly with LAD, are (left to right) Howard F. Jacobson, Edwin B.
Weissinger, Charles C. Fleming, GMR Division Manager Richard S. Mitchell, Daniel F. Hughes and Richard L. Yordy.
SALES PLAQUES AWARDED FIVE STATIONS
San Juan, Caracas, Montevideo, Kingston and Panama -have been selected as the winners of LAD’s Sales Award Plaques for 1953, signifying outstanding accomplishments in sales, efficiency and general office administration.
It marks the third year in a row that Kingston and Panama
have been among the winners, earning permanent possession of the beautiful engraved silver plaques for these stations.
San Juan also is on the award list for the third time since the annual presentation of the Sales Plaques was inaugurated in LAD five years
Houston and Brownsville Groups Hear Plans for '54
Following a plan adopted in 1953 of "presenting the problems of LAD directly to those concerned,” Edwin Drescher, Capt. Oliver J. Studeman and Mario Martinez recently held meetings with employe groups in Houston and Brownsville, Texas.
Round-table discussions were held separately with the pilots and flight service groups in Houston, and the Job Relations Council and Management Club in Brownsville, during a four-day visit to these two key bases in the Western Sector by the LAD management team.
Each session was marked with lively question and answer periods with the division manager, operations manager and traffic and sales manager, taking turns in discussing the particular problems—as presented from the floor—with each group.
In each instance, the "travelling trio” reviewed LAD’s record in 1953 and outlined the problems facing the Division in 1954 and then opened the sessions to questions from the floor.
Richard J. Wills, assistant flight service supervisor at Houston, directed the flight service meeting; Capt. James Maxwell, sector chief pilot, Houston, the
union; Colon Cargo Sales top pilot’s meeting; and Don Swin-1 Passenger Revenue.
ney, lead master mechanic and president of the Job Relations Council and Edwin Hullen, time and method study supervisor (Continued on Page 4)
INSIDE STUFF
Your February Clipper is packed with good, lively stories and features from points throughout LAD. Here’s a brief index of some of the "inside” stories and where to find them:
Page 2—LAD Wins Travel Promotion Trophy; P a n a i r Credit Union has Banner Year.
Page 3—New Rotation Trainees Named; LAD Expands Radio-teletype Network.
Page 4—Story and pictures of Brownsville Management Club’s January meeting.
Page 5—Farrington, Keeler and Jackson Get 25-Year Pins; Suggestion Award Winners for January.
Page 6—Story and picture layout on new Rio sales office.
Page 7—Brownsville Workers Organize Job Relations Council.
Page 8 — 20-Year-Old PAA Ticket Brings Refund, Re*
ago. It previously won in 1949 and 1950 and is returning to the award list after a two-year lapse.
Montevideo and Caracas were first-time winners in ’53. Winners last year, when only four plaques were awarded, were ¿Kingston, Panama, Nassau and San Salvador.
Stations winning honorable mentions during 1953 were Ciudad Trujillo, Colon, Tegucigalpa and Maturin—the same four which made the honorable mention list a year ago.
Sales plaque presentations will be made at the various stations, with appropriate ceremonies dur-in March.
“It was no easy job to determine which stations should receive the awards in 1953,” said Martinez in announcing the list of winners.
"If the awards were based strictly on sales performance for the year, the top five stations, regardless of size, would automatically have received the plaques.
"But there are many other considerations that must be taken into account, because we feel that the Sales Award Plaques represent efficiency and general office administration just as much as they represent sales production.
"To determine the winners last year, recommendations were received from all departments in Division Traffic and Sales and also the reports of auditors were studied in determining the winners.”
San Juan’s performance in every respect was outstanding for the year. Its sales increased (Continued on Page 7)
contract from the Air Force, PAA has had a team of officials headed by Richard S. Mitchell in the field for many weeks, studying the project. Mitchell, ground operations manager of LAD since March, 1951, has been appointed manager of PAA’s Guided Missiles Range Division. He will make his headquarters at Patrick Air Force Base, near Melbourne and Cape Canaveral on the Florida East Coast.
The prime contract between the Air Force and PAA, was signed and announced in Janu-„ ary. The airline has sub-contracted the electronics portion of the project to the Radio Corporation of America.
In this unprecedented step among commercial airlines, Pan American will be responsible for functions connected with the testing, launching and tracking of missiles ordered by or submitted to the Air Force Missile Test Center for study. PAA will also be charged with acquisition of data pertaining to the missiles in flight and with the maintenance functions of the bases at Cape Canaveral and down-range. RCA’s part in the joint undertaking will consist chiefly in maintaining and operating the intricate electronics and optical equipment.
While operations in the early stages will be limited to Cape (Continued on Page 7)
LAD Running Away With Tip Top Honors
LAD hit the two-thirds mark in the Tip Top Sales Contest January 31 with a total of 461,-642 prize points +o eiPrtrip all other divisions and the System employes in the big quest for merchandise prizes.
The Atlantic Division was a distant second with 277,402 points; System employes were next with 273,248, and the Pacific-Alaska Division was trailing with 253,392.
Closing date for the treasure hunt is March 31. So there’s not much time left for you to cash in on the opportunity to win the merchandise prize of your choice.
All employes are urged to place their merchandise orders before May 1. If you have misplaced your prize catalogue, a new one can be obtained from the contest chairman at your location.
Meanwhile, there’s still approximately six weeks left in which you can pile up more points—and win many more prizes..
Trippe Welcomes Chance To Serve Armed Forces
Commenting on an Air Force announcement from the Air Re* search and Development Command, Juan T. Trippe, president of PAA, has confirmed the fact that a new division of the System— the Guided Missiles Range Division—has been formed at'Patrick Air Force Base, Florida, to operate the eleventh maior defense assignment awarded PAA by the armed forces since 1941.
"Pan American’s service to the^  --------—-_______.
defense establishment has in- and tracking pilotless bombers
and other guided missiles from the launching base at Cape Canaveral, Florida, through a string of auxiliary bases that will stretch more than a thousand miles through the Bahamas past the Dominican Republic to Puerto Rico,” he said.
“The mission involves maintaining complete radio and wire communications, weather stations, range safety centers, telemetry receiving stations, radar and optical tracking stations and local air strips.
“In subcontracting certain important electronic assignments to the Radio Corporation, of Ameri-ca, headed by General David Sarnoff, we join RCA’s wealth of expecience to ours,” he added.
eluded such major missions as training the Air Force in the company’s pioneering techniques in over-ocean flying in 1941, building and operating a string of air bases across Africa and India to carry supplies to China, and more recently, helping to supply the front lines in Korea through the largest civil airlift in history,” he said.
President Trippe added that he saw no immediate commercial application for guided missiles, but welcomed a new opportunity to demonstrate the flexibility of commercial aviation in the national service.
"Pan American has undertaken to maintain and service the equipment for lau<aching, testing,