Clipper, Vol. 16, No. 7, August 1957

              ATLANTIC DIVISION
Winter Scheds Get 'New Look'
Volume 16	August, 1957	Number 7
New Boy-All Work, No Pay
Now that the Eastbound rush is over, the traffic staff at Idle-wild has been taking advantage of the temporary lull before the Westbound hordes comes back to swap lies about how frantic it all was. The most popular tale —sworn by several to be true— concerns “the New Boy who wanted to see Mr. Miller.”
The New Boy showed up at the beginning of the morning shift saying he was a new employee and was told to see Mr. Miller. ASTS A1 Miller was not available just then. “We’re awfully busy,” he was told. Go on out on the ticket counter and give us a hand until Mr. Miller is free.”
The New Boy proved to be a beaver for work ... a bulwark of strength . . . alert . . . impressed by our organization . . . and enterprising enough to per-
suade an undecided passenger with a ticket on another airline that he should take a Pan American flight at a more convenient time.
Near the end of the afternoon ASTS Miller was asked if he had time to see the new employee. “What new employee?” asked Miller. “We’re not expecting anyone.” The New Boy was summoned and stuck to his story (Continued on Page 12)
PAA
the ever-current reservations bugaboos of no-shows, no-record and late cancellation passengers.
Two factors have helped increase the efficiency of their operation. The first is human, the second is machine. The LIC control office has been divided into four geographical sections. Each section is headed by a control manager who gives personal attention to the flights to the geographical area for which he is responsible. Competition among the four sections to show best performance statistics is very keen.
But they are able to function more efficiently because of the new IBM 705 Electronic Processing Machine at the LIC headquarters. The machine is fed sales statistics and its tabulation of them makes it possible to send quick listings of all sales made by each individual sales {Continued on Page 2)
ANOTHER MONTHLY BOOSTER drawing for the PAA Maintenance Employees “Lend a Hand Fund” finds Miller Logan, maintenance superintendent, pulling lucky numbers out of the boxes held by John Baldini, Asst, to Maint. Supt. Looking on (1 to r) are George Meleshko, engine shop; Phil Devlin, shift foreman; Jack Poller, mechanic, maintenance, and Jack Hewitt, mechanic, maintenance. (Story, Page 5)
PAN AM’S IDLEWILD Traffic Section provided a “Bride and Groom” for the television show of the same name when Maud Peper and Hans Dahme were wed before the cameras. Photographer Mike Stanley caught this climax of the ceremony as it appeared on TV screens.
During the Peak Season
We're Doin' Fine
On the Ground In the Air
What a difference just one seat can make.
It’s been figured that putting a passenger in one empty seat per flight on all the flights the Atlantic Division makes in a year would bring in a total of $2,800,000.
This one statistic alone is a key to the importance of the Reservation Space Control offices in Long Island City and London. Their aim is to insure maximum utilization with a minimum of passenger inconvenience. And during this season’s summer rush they’ve performed so well that the seat factor shows a 9.4 per cent improvement over the same period last year.
The offices function to combat
To aircraft operations men, the goal of 12 hours a day in aircraft utilization was long considered as desirable and unattainable as the four minute mile to a track star. But, just as the track mark was finally achieved, so now has Pan Am’s AD Operations Department attained the 12 hour goal.
The actual figure in June for the DC-7C’s was a history-making 12 hours, 32 minutes (block time) as compared with a very good 11 hours, 31 minutes for June of 1956.
But that achievement was only one factor in the remarkable year-by-year improvement which Operations has shown in its primary measuring stick— (Continued on Page 5)
PAA Polar Run To Start Sept. 10
The fastest service from the West Coast direct to the major capitals of Europe will be inaugurated by Pan Am on September 10.
Taking the polar route short cut, the new Clipper flights will speed passengers between
the London and Paris gateways and the major West Coast centers of Los Angeles, San Francisco and Seattle/Portland in just over 19 hours.
The record time will be made possible by Pan Am’s use of the DC-7C, the fastest over-ocean transport now flying.
The timetable calls initially for four roundtrips a week. On Mondays, the service will start in San Francisco, pickup Europe bound passengers in Seattle, and continue direct to London. On Wednesdays, flights will depart San Francisco, board additional passengers in Los Angeles, and fly direct to London. Fridays’ flights will leave San Francisco, stop at Los Angeles, and then fly over the top of the world to Paris. Every Saturday a flight will start at Los Angeles, fly to San Francisco, and then operate direct to London.
Direct service to Europe from Portland will be started later in the year.
Roundtrip fares between the West Coast and London are $1,102.50 first-class and $720 tourist class. To and from Paris, the fares are $1,138.50 and $756, first and tourist.
The pioneer airline in the Arctic, Pan Am as early as 1932 sent an expedition to Greenland to study conditions along the North Atlantic air route to Europe. One year later, the then Colonel and Mrs. Charles Lind-(Continued on Page 8)
Adm. Miller To Direct PR
The dramatic establishment of direct non-stop transatlantic service from New York to Rome and New York to Frankfurt highlights the winter schedules Pan American will put into effect on October 27.
Other major changes in the Atlantic Division winter schedules include Boeing Strato-
cruiser service to Hamburg and Copenhagen and a complete range of first class service on all Boeing President flights. A new pattern of Round-the-World service featuring a sixth flight and inclusion for the first time of Chicago, Detroit, Vienna and New Delhi on the RTW routes goes into effect October 6.
Speed is the keynote of the three-times weekly New York-Rome service which will be operated with DC-7C equipment in dual configuration. The flight is scheduled for 13 hours and 15 minutes over the 4,282 mile non-stop route, two and one-half hours less than the present enroute elapsed time.
Establishment of this speedy route also enables Pan American to offer the fastest service to Istanbul. This new one-stop route through Rome will enable travelers to get to Istanbul 18 hours and five minutes after they leave New York—two hours and twenty minutes less than the present schedule through Paris and Rome.
Non-stop service between New York and Frankfurt will be on a daily basis using dual configuration DC-7C’s. The flight is scheduled for 11 hours and 55 minutes, one hour and forty-five minutes faster than the present fastest one-stop flight.
Mid-west on RTW
The Mid-West will be put on a Round-the-World schedule for the first time when flight 58-8 leaves Chicago and Detroit on Saturdays to connect with the RTW pattern out of Frankfurt. Vienna goes on a RTW schedule when flight 10 goes through Vienna to Istanbul.
RTW service through India will be boosted one-third when the New Delhi station is reopened and flight 10 is routed from Teheran on Thursdays (Continued on Page J)
Rear Admiral H. B. Miller, USN (Retired), has been appointed Director of Public Relations of Pan American effective September 1.
Miller graduated from the U. S. Naval Academy in 1924 and served for 20 years in Naval Aviation. In 1943 he was appointed U. S. Naval Air Attache in London. From this post he reported to Fleet Admiral Chester W. Nimitz as Public Relations Officer. Later he was named Chief of Public Information for the Navy Department.
(Continued on Page 9)