Clipper, Vol. 11, No. 12, December 1952

              

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Volume 11
December 1952
Number 12
Division Christmas Party Is Set For December 19th
Deadline To Get
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Tickets Extended j Expect 1,000
At Children’s Xmas Party
The annual Christmas party for Atlantic Division personnel will be held on Friday, December 19, at Sunnyside Gardens, 44-16 Queens Boulevard, Sunnyside, L. I.
Free tickets for the affair were distributed all last week by Pan Am Club representatives and it was intended that the deadline for employees to get their tickets would be November 28.
But a special concession has been made, inasmuch as this Clipper announcement of the party would not reach the employees until after the deadline date. There is no time for further procrastination, however. No tickets for the party will be distributed atfer Wednesday, December 3.
Each employee of the Atlantic Division is entitled to one free ticket, and, if you desire it, to one free ticket for a guest (wife, husband, sweetheart, or what have (Continued on Page 2)
49 In Flight Service Enter Sales Contest
The “Flying Salesman” contest has had an excellent response from the Flight Service group, and the salesmen are busy turning in contacts from Alaska to the Near East and from Scandinavia to South Africa.
The following people have turned in contacts: Julian Apley, Gus Beck, Charles Becker, Georgette Besancon, Barbara Bullard, Bill Bullock, Charlene Dowd, Pete Farrell, Ruth Fassnacht, Feliza Gale-ana, Jim Gallacher, Ruth Gerlach.
Also, Barbara Green, Hank Gu-masson, Rose Hurlimann, Helen Kane, R. B. Kelley, John Koenig, Delores Kotala, John Kuntzmann, Ginger Martinoff, Gerry McDonald, Marge McFarland, Charles Mercer. .	•
Also, Joan Murchison, Martin Murphy, Dolores Neale, William O’Keefe, Gilda Pastor, Gwen Pers-son, Olga Podkrivacky, Gerry Rafferty, Lee Rasero, John Romani-vich, Anselmo Roncagliene, Bruce Saville.
Also, Marge Schiller, Nancy Shellenberger, Joan Smith, Violet Spata, Libby Steed, Joan Stol, Barbara Swan, Rosalie Tropper, Ed Trudelle, John Updike (he is the leader of the parade), Paul Verbin, Bill Watkins and Sally Weber .
Preparations are nearing completion for the Children’s Christmas Party to be held on Saturday, December 13, at Sunnyside Gardens, Queens Boulevard and 45th Street, Long Island City.
Applications for invitations have been submitted in greater numbers than in previous years, and this party promises to be “the best ever sponsored by the company.” A “small army” has been working to make this party a big success.
Arrangements have been made for one hour of entertainment, featuring Joe Gangler’s circus, a real treat. And there will be toys, refreshments (cookies, soda and ice cream), and candy stockings for 1,000 children.
The committee has also arranged for a Christmas tree, lights, decorations and music. And Santa Claus will be present to speak with each and every child.
Various departments have been contacted by the committee, to (Continued on Page 2)
Rafford Given $200 As Award For Suggestion
Four awards made in the Employees’ Suggestion System last month totalled $280. The top award, amounting to $200, went to Paul L. Rafford, Jr., of the communactions department, for his suggested use of a “clipper filter” in PAA aircraft transmitters.
Rafford’s suggestion, which was submitted complete with a working model, was for a unit which is built into the ART-13 type aircraft radio-telephone transmitter to improve its performance.
The action of this “cilpper filter” unit is such as to maintain a high and constant level of voice output, which results in the following advantages:
1.	Increases intelligibility for the same amount of power output.
2.	Minimizes the effect of differences between microphones, between individuals speaking, and as
(Continued on Page 2)
Busy Schedule Arranged For New Vice President
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Haix. AND FAREWELL—Vice President Harold E. Gray, rignt, wno has taken over the direction of the Atlantic Division, as of December 1, succeeding Harold R. Harris, left, who has resigned from the
company.
TO ALL PERSONS
Associated With the Atlantic Division
As a parting suggestion, I believe tnat each of you will want to read the following column by Frederick Garham, in the New York Times of November 2, 1952. It tends to illustrate how far the air transport industry is from its goals of universal public enthusiasm. It may raise a question in the mind of each of you as to how effectively you are conducting your work to make THE PASSENGER THE NUMBER ONE SALESMAN FOR YOUR COMPANY.
Harold R. Harris
Aviation: Complaints
Passengers Tell What They Don't Like About Service They Get on the Airlines
By FREDERICK GRAHAM
Reprinted from the New York Times, November 2, 1952 At this season of the year this^
department usually sifts through the complaints against certain practices of the commercial airlines that were brought to its attention during the heavy summer travel period.
The complaints are numerous. Not a few of them are angry and outraged, others plaintive and wondering. A mere handful of complaints seem to be doggedly determined to set the airlines straight
on one phase or another of passenger handling. All appear to be sincere and honest.
The complaints come from first-flighters and from veterans of air travel, from vacationists and those traveling for business, from people on short trips and from the coast-to-coast or trans-Atlantic travelers. But all are from people who paid hard money for their tickets.
For a long time now a majority (Continued on Page 2)
Division Tour Set To Begin December 10th
Daily conferences with key members of the Atlantic Division staff, beginning on December 1, have been arranged for Vice President Harold E. Gray as he takes over the direction of the Division.
The conferences will continue through December 9 and on Wednesday, December 10, Vice President Gray plans to leave on the start of a tour of all Division stations and sales offices.
The first part of his tour of the Division will be completed just before Christmas and will continue again after Christmas. He will be accompanied on his tour by Division Manager Brock, Operations Manager Shannon and Traffic/Sales Manager Mukerji.
Conference Scheduled
Vice President Gray arrived in. New York on November 29, stay-(Continued on Page 2)
In This Issue
Amsterdam .............. 6,	7
Barcelona ................. 7
Beirut.....................10
Bermuda....................3,	7
Boston .................... 7
Copenhagen ................ 3
Damascus ..................11
Dublin ...................  5
Duesseldorf ............... 8
Emblem Awards ............. 6
Flight Personnel ......11, 12
Frankfurt..................8,	9
Istanbul ..................11
Karachi ...............10, 11
Keflavik................... 3
London ..................4,	5
Munich .................... 9
New York ..................12
Nice ...................... 6
Paris ..................... 6
People Talking ............ 2
Santa Maria .............. 3
Shannon .................. 7
Stuttgart ...............8,	9
System Round-up .......... 3
Vienna .................... 9
Washington................. 7
At Clipper press-time, Pan American World Airways had completed 40,348 transatlantic crossings.